At pkr65, your personal data is handled with the same care we apply to your funds — securely, transparently, and strictly within the bounds of our international gaming licence obligations. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over it as a player registered on the pkr65 platform.
Six core privacy principles that guide how the pkr65 platform handles every piece of personal information you share with us — from registration through to withdrawal.
Every data exchange between your device and the pkr65 platform is encrypted using industry-standard 256-bit SSL/TLS protocols. Your personal details, payment information, and betting history are never transmitted in plain text.
pkr65 does not sell, rent, or trade your personal data to unaffiliated third parties for their own marketing or commercial purposes. Data shared with service partners is governed by strict data processing agreements and used solely to deliver pkr65 services.
pkr65 collects only the data strictly necessary to operate the platform, verify your identity, process your PKR transactions, and comply with licensing obligations. We do not collect data beyond what is required for these defined purposes.
Access to player personal data within the pkr65 organisation is strictly role-based. Only team members who require access to fulfil a specific operational function — such as KYC verification or payment processing — are permitted to view relevant data.
Registered pkr65 players have the right to request a full copy of the personal data we hold, to correct inaccuracies, and to request deletion of data we are no longer legally required to retain. Requests are processed within 30 days.
All data processing at pkr65 is conducted in accordance with the data protection requirements embedded within our international gaming licence framework. Compliance is reviewed regularly as part of the licence renewal process.
pkr65 is an online casino and sports betting platform operating at pkr65.bet and targeting players in Pakistan and other permitted jurisdictions. pkr65 is operated by its licensed entity under an international gaming licence framework. For the purposes of this Privacy Policy, pkr65 is the data controller in respect of the personal data you provide when registering and using the platform.
This Privacy Policy applies to all personal data collected through:
Data Controller Contact: For any privacy-related enquiry, correction request, or formal data subject request, please contact the pkr65 data team at [email protected], clearly marking your message as a "Privacy Request" in the subject line.
pkr65 collects personal data through several touchpoints across the player lifecycle. The categories of data collected, and the context in which they are collected, are set out in the table below.
| Data Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, scanned ID documents | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, residential address | Registration form |
| Financial Data | JazzCash/EasyPaisa mobile wallet numbers, HBL/UBL/Meezan Bank account details, deposit and withdrawal transaction records in PKR | Deposit & withdrawal flows |
| Gaming & Betting Data | Bet history, game sessions, win/loss records, bonus usage, responsible gaming tool settings | Platform activity |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Automated collection on platform access |
| Communications Data | Live Chat transcripts, support email correspondence, survey responses | Support interactions |
| Preference Data | Marketing opt-in/opt-out status, preferred language, responsible gaming limit settings | Account settings & preference centre |
pkr65 does not intentionally collect sensitive personal data beyond what is required for identity verification (such as CNIC details). We do not collect biometric data, religious affiliation, or political opinions.
pkr65 uses your personal data exclusively for defined, legitimate purposes directly related to the operation of the pkr65 platform and our compliance obligations. The primary purposes are as follows:
No Automated Decision-Making: pkr65 does not make decisions that have a significant legal or similarly significant effect on you based solely on automated processing of your personal data without human review. Any account action — such as suspension or bonus forfeiture — involves review by a member of the pkr65 compliance team.
pkr65 processes your personal data on the following legal bases, depending on the purpose of processing:
pkr65 does not sell your personal data. We share personal data only with the following categories of third parties, and only to the extent necessary for the defined purpose:
All third-party data processors engaged by pkr65 are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection law. pkr65 maintains a register of data processing agreements with all such parties.
No Cross-Selling: Your pkr65 data is never shared with unaffiliated gambling operators, advertisers, or data brokers. We will not use your personal data to market third-party products or services to you without your explicit consent.
The pkr65 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to maintain your session when you are logged in, and to analyse how the platform is used so that we can improve it over time.
The categories of cookies used on the pkr65 platform are as follows:
You can manage your cookie preferences at any time through the pkr65 cookie preference centre, accessible via the footer of the platform. Withdrawing consent for non-essential cookies will not affect your ability to use the core pkr65 platform.
pkr65 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by the conditions of our gaming licence and applicable law. The following retention periods apply as a general guide:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years post-closure | Licensing & AML obligation |
| Financial transaction records | Duration of account + 5 years post-closure | AML & financial compliance |
| Betting & gaming history | Duration of account + 3 years post-closure | Licensing obligation & dispute resolution |
| Support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
| Technical / log data | 12 months | Security & fraud detection |
At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with pkr65's data disposal procedures. Anonymised, aggregated data may be retained indefinitely for statistical and operational improvement purposes.
As a pkr65 player, you have the following rights in respect of your personal data held by pkr65. To exercise any of these rights, please contact [email protected] with "Privacy Request" in the subject line. pkr65 will respond within 30 calendar days.
These rights are available to all registered pkr65 players. Submit your request to [email protected] and we will respond within 30 days.
Request a copy of all personal data pkr65 holds about you, including the categories of data, purposes of processing, and any third parties with whom it has been shared.
Request correction of any inaccurate personal data we hold about you. You may also update certain details directly through your pkr65 account settings panel.
Request deletion of personal data we are no longer legally required to retain. Note that data subject to AML and licensing retention obligations cannot be deleted before the mandated retention period expires.
Request that pkr65 restricts the processing of your data in certain circumstances — for example, while a correction request is being reviewed or where you contest the legal basis for processing.
Request that pkr65 provides your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider where technically feasible.
Object to processing of your personal data carried out on the basis of legitimate interests, including profiling for fraud detection purposes. pkr65 will cease such processing unless we can demonstrate compelling grounds that override your interests.
The pkr65 platform is strictly prohibited to individuals under the age of 21. pkr65 does not knowingly collect or process personal data belonging to persons under 21 years of age. Age verification checks are applied during registration and KYC to prevent under-age access.
If pkr65 becomes aware that personal data has been collected from a person under the age of 21, that data will be deleted immediately and the associated account will be closed. Any funds deposited to that account will be returned to the verified payment method. If you believe that pkr65 may have inadvertently collected data from a minor, please notify us immediately at [email protected].
Parental Responsibility: pkr65 strongly encourages parents and guardians to monitor internet use by minors in their households. If you share a device with family members, ensure your pkr65 account is properly logged out and password-protected after each session to prevent unauthorised access by individuals under 21.
pkr65 implements a multi-layered security framework to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures include:
While pkr65 takes all reasonable steps to protect your personal data, no internet transmission is completely secure. Players are reminded of their own responsibility to maintain the security of their pkr65 account credentials and to use strong, unique passwords.
pkr65 is operated under an international gaming licence and its data infrastructure may involve storage or processing of personal data in server locations outside Pakistan. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that required by our licensing framework, pkr65 ensures that appropriate safeguards are in place, including:
If you would like further information about the safeguards in place for international transfers of your personal data, please contact [email protected] with "International Transfer Query" in the subject line.
pkr65 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. The effective date at the top of this page will be updated whenever a material change is made.
Where a change is material — such as a significant new category of data being collected or a new purpose for processing — pkr65 will notify registered players via their registered email address or via an in-platform notification displayed upon next login, at least 14 days before the change takes effect.
Continued use of the pkr65 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you should cease using the platform and contact the support team to initiate account closure.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a complaint about how pkr65 has handled your personal data, please contact us through the following channels:
pkr65 commits to acknowledging all privacy requests within 5 business days and providing a substantive response within 30 calendar days. If your request is particularly complex, we may extend this period by a further 30 days with prior notification.
If you are not satisfied with pkr65's response to a privacy complaint, you have the right to escalate the matter to the data protection authority within the jurisdiction of our licensing authority, or to seek independent dispute resolution through the mechanism provided by our licensing body.
Review the Full Legal Framework: This Privacy Policy should be read alongside the pkr65 Terms & Conditions and our Responsible Gaming Policy, which together form the complete agreement governing your use of the pkr65 platform.
Now that you know exactly how pkr65 protects your personal information, you can enjoy cricket betting, PSL markets, Playtech Live tables, and slots — all in PKR — with complete peace of mind.
🔞 pkr65 is strictly for players aged 21 and above. Please play responsibly.